1. Introduction

Pixelcarp s.r.o. (“we,” “us,” or “our”) is committed to protecting your personal data and ensuring its security in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the applicable legislation of the Slovak Republic. This Privacy Policy describes how we collect, use, share, and store your personal data when you visit and use our website pixelcarp.sk (hereinafter the “website”).

 

2. Data We Collect

We collect personal data exclusively when you voluntarily provide it to us through one of the forms on the website. The data collected varies depending on the form.

 

2.1 Contact form (Contact us)

  • First and last name
  • Email address
  • Phone number
  • Message content

 

2.2 Collaboration inquiry form (We’re looking for reinforcements)

  • First and last name
  • Type of collaboration interest
  • Email address
  • Description of goals and motivation

 

2.3 Brief form (pixelcarp.sk/brief)

  • First and last name
  • Company name
  • Email address
  • Phone number
  • Website address
  • Name and position of the person responsible for approving the project (if different from the sender)
  • Project details — type, scope, required features, design materials, deadline, and estimated budget
  • Additional information provided in free text fields

Notice regarding third-party data: If you provide the name and position of another person in the brief form (e.g., the person responsible for approval), please do so only with their knowledge and consent.

 

2.4 Usage information

We may also collect non-personal information about your visit to the website, such as pages visited, links clicked, and other actions taken while using the website. This information is collected using cookies and similar technologies.

 

3. Use of Your Data and Legal Basis for Processing

We may use the information we collect for the following purposes:

  • To provide and maintain the website and our services — legal basis: legitimate interest (Art. 6(1)(f) GDPR)
  • To respond to your inquiries and fulfill your requests — legal basis: legitimate interest
  • To prepare price quotes and assess project scope based on a completed brief form — legal basis: legitimate interest
  • To communicate with you about our products, services, and promotions — legal basis: consent (Art. 6(1)(a) GDPR)
  • To process collaboration requests and evaluate applicants — legal basis: legitimate interest / consent
  • To personalize your experience on the website — legal basis: legitimate interest

 

4. Sharing Your Data

We may share your personal data with third parties in the following cases:

  • With service providers who assist us in operating the website or carrying out our business activities;
  • With our affiliates, subsidiaries, and business partners;
  • Based on a court order, judicial decision, or other legal requirement;
  • To protect our rights, property, or safety, or the rights, property, or safety of others.

 

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact form and brief form: We retain data for as long as necessary to process your request and establish business communication, generally no longer than 3 years from the last contact.
  • Collaboration inquiry form (We’re looking for reinforcements): We retain the data of unsuccessful applicants for a maximum of 12 months from the date of submission, unless you give us consent to retain it longer for future opportunities.
  • Cookies: Data obtained through cookies is retained according to the settings of these cookies and in accordance with applicable legislation.
  • Factors affecting retention: When determining the retention period, we take into account the purpose of processing, the nature of the data, legal obligations, and legitimate interests. We ensure that we do not retain personal data longer than necessary.
  • Regular review: We regularly review and update our data retention practices as needed.

 

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: You have the right to request access to the personal data we have collected and processed about you.
  • Right to rectification: If your personal data is inaccurate or incomplete, you have the right to request its correction or completion.
  • Right to erasure (right to be forgotten): You may have the right to request the deletion of your personal data if it is no longer needed for the purposes for which it was originally collected, or if you have withdrawn your consent to its processing and there is no other legal basis for processing it.
  • Right to restriction of processing: You may have the right to request the restriction of the processing of your personal data in certain situations, for example if you contest the accuracy of the data or object to its processing.
  • Right to data portability: In certain cases, you may have the right to transfer your personal data to another entity in a structured, commonly used, and machine-readable format.
  • Right to object: You may have the right to object to the processing of your personal data based on your particular situation, if the processing is not necessary for fulfilling our legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: If the processing of your data is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before its withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority — the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk).

If you would like to exercise these rights or learn more about your rights under the GDPR, please contact us using the contact details provided below.

 

7. Security

We take reasonable technical and organizational measures to protect the security of your personal data against unauthorized access, alteration, disclosure, or destruction. Data transmission through the brief form is secured with encryption (HTTPS).

 

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If changes occur in our data protection practices, we will publish these changes on this page along with the date of the last revision. We recommend that you check this page regularly.

 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at gdpr@pixelcarp.sk or by phone at +421 910 148 305.

 

Last updated: May 13, 2026

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Office
  • Miletičova 99/5
  • 821 08 Bratislava
Billing Details
  • pixelcarp s.r.o.
  • Miletičova 99/5
  • 821 08 Bratislava
  • IČO: 55876587
  • DIČ: 2122111849